Frequently Asked Questions

Have a question? You’re probably not the first to ask. If you don’t find what you’re looking for here, give us a call — we’re more than happy to help.

Ordering

You can order directly through the website — browse the collection, select your card, choose your quantity, and personalise your greeting and signature. If you’d prefer, give us a call at 1-888-599-7599 and we can answer any questions you may have.

Yes. Every order includes a custom digital proof for your review and approval before we go to print. Nothing gets printed until you’re happy with it.

Absolutely. Returning clients can reorder directly from their account order history — no need to start from scratch.

Products

Yes. Every Lavish card begins with a fine art photograph. Each image is professionally printed using archival materials and mounted on premium linen stock, creating a card that feels as special as the message inside.

Yes. You can include your logo, a personalised greeting, and a custom signature on every card. We’ll incorporate everything into your proof.

Yes. We work with you to plan campaigns around any occasion — from holiday, seasonal to event based. Starting early gives us the time to get every detail right.

Absolutely. We’re more than happy to print your own photos onto the cards. We’ll always  test your photos to ensure that they’re of the highest possible quality. Please give us a call and we’ll walk you through the process.

Pricing & Shipping

We ship across The United States and Canada. Shipping is handled via UPS, and a tracking number is included with every order.

Every Lavish card is individually assembled by hand. Please allow up to three business days for production, plus shipping time based on your location and order size.

Need your cards by a specific date? Contact us and we’ll be happy to discuss delivery options and timelines. Expedited shipping options are available – please call us at 1-888-599-7599 and we’d be happy to quote.

Working with Lavish

Yes. A large part of our client base works in regulated industries; financial advisors, wealth managers, and service professionals who need more than just a great-looking card. We’ve built our proofing and approval process with compliance in mind, so you can move through reviews confidently and keep everything on record.

Yes. Referrals mean a great deal to us. When you refer a colleague who places an order, we’ll send both of you a $20 Starbucks gift card as a small thank-you. Consider it a warm cup of coffee on us!

Absolutely. We have a Greeting Card Playbook that outlines the best touch points throughout the year and how to get the most out of your card program. Ask us for a copy — we’d be glad to send it over.

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